Click Start | Programs | Accessories | Communications | HyperTerminal.Starting HyperTerminal and setting up a new connectionīefore you can use HyperTerminal to troubleshoot your modem, you must create a connection to the port the modem is using. These capabilities can help you determine whether or not the modem and computer are communicating correctly. Through HyperTerminal, you can reset the modem or issue configuration and diagnostic commands.
The HyperTerminal tool, included with Windows 2000, allows you to communicate directly with your system’s modem. Learn to use the HyperTerminal tool, which is included with Windows 2000 and allows you to communicate with your modem
Step-By-Step: How to use the HyperTerminal tool to troubleshoot modem problems